Introduction to Remote Cast, Control & VoIP Calls
  • 23 Sep 2023
  • 1 Minute to read
  • PDF

Introduction to Remote Cast, Control & VoIP Calls

  • PDF

Article summary

Scalefusion offers Remote Cast, Control helps IT Admins remotely troubleshoot the devices on the field or help educational institutions with guided sessions. We have also added additional features that allow you to make VoIP Calls, take Screenshots, record screencast sessions and raise a service desk request on the managed devices. The devices can be mirrored in real-time, and on supported devices, they can be controlled with a nice and easy UI interface on the Scalefusion Dashboard. This document introduces you to the feature and provides links to documents that can help you set up Remote Cast on all platforms.

This feature is available only in the Enterprise Plan. If you are in the Trial period, then you can use the Request Access form to activate this feature.

Features vs. Platforms matrix

Platform/OSFeaturesMinimum OS
Android
  • Remotely Mirror the Screen
  • Remotely Control the Devices on select Devices*
  • Take Snapshot
  • Record Video
  • VoIP Call
  • Service Desk Integration
  • Sync Files
  • Keyboard & Clipboard Redirection*
Android 5.1 & above
iOS
  • Remotely Mirror the Screen
  • Take Snapshot
  • Record Video
  • Service Desk Integration
11 & above
Mac
  • Remotely Mirror the Screen
  • Take Snapshot
  • Record Video
10.14 and above
Windows
  • Remotely Mirror the Screen
  • Take Snapshot
  • Record Video
Windows 10 v1809 and above, Windows 11

To learn more on how to set up Remote Cast & Control on specific platforms, please click on the platform-specific links above.


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