Scalefusion Agent Based OS Update Management - Summary and Details

Based on the configuration settings, once the Scalefusion agent syncs the available updates, they will start appearing on Dashboard.

Following details are fetched and displayed in a summarized view, with respect to OS updates when you navigate to Update & Patch Management on Dashboard.

Summary View

A quick view shows following information on status of updates available:

1. Status by Device(s)

   1. Managed Devices: Total no. of managed devices

   2. Devices Fully Updated: Total no. of devices updated with no pending updates

   3. Devices pending Updates Approval: No. of devices on which updates are pending (not yet installed)

   4. Devices Pending Reboot: Total no. of devices which require a reboot after installation of updates

2. Status by Update(s)

   1. Installed Updates: Total updates installed so far

   2. Updates in Progress: No. of updates that are in progress

   3. Updates pending Approval: Total updates available (pending) across the devices (all or group)

   4. Failed Updates: Total updates that have failed to download or installation is failed

   

Update Details

There are two ways in which you can view the updates

1. Devices View: Provides the details based on devices

2. Updates View: Provides the details based on updates reported
   

   

Devices View

Following are the components in device view

Filters

You can filter and view the devices accordingly. The devices can be filtered over following:

Device Details

1. Device Name

2. Group/Profile: The Group and Profile applied on the device

3. Installed Updates: No. of updates installed on the device

4. Available Updates: No. of updates which are pending (not yet installed)

5. Hidden Updates: No. of updates which are hidden

6. Uninstallable Updates: No. of updates that can be uninstalled
   

   If there are no updates available on the device, then that particular device will not be listed down in Device View

The devices view displays following details with respect to updates:

Device Level Actions

Following actions can be performed on devices.

1. Uninstall Updates: Clicking on this opens a new window from where you can select the target OS Update(s) to be uninstalled from the device. This way you can roll back or uninstall a Windows OS update or a patch on enrolled devices. This is particularly useful in cases where critical compatibility issues, application failures, or performance degradation is observed after the latest update. To uninstall, select the update(s) from the list and click on Uninstall.

   1. Hide the update(s) post uninstall: If selected, the update will be hidden post uninstallation.
      

      

2. Reboot: Reboots the device. This is enabled only if the device requires reboot

3. View: Clicking on the eye icon opens a Dialog that displays the available updates on the device and displays a consolidated view of all updates. You can also filter the updates by status in the dialog box.
   

   

   
   

   After updating to agent 15.5.2, the size of previously installed updates will show as N/A. Size will only be displayed for newly reported updates.

4. Download: Downloads a CSV of all the updates along with their status, published date etc.

Bulk Actions on Devices

You can also perform actions on all or selected devices in bulk. Following actions can be performed:

1. Update All Devices: Initiates installing the pending OS updates on all or selected devices

2. Reboot All Devices: Triggers a reboot on (all/selected devices), only when a pending reboot is needed.

3. Sync Update Status: It syncs the status of all the updates which were approved and sent to device for Installation

4. Hide All Updates: Hides all the available updates on all or selected devices. Once hidden, the updates will not get installed on those devices.

5. Unhide All Updates: Unhides all the available updates on all or selected devices.

   This action unhides all the hidden updates

   
   

To access these actions, click on the three dots at the right of filters

OS Updates View

Following are the components in Updates view

Filters

You can filter and view the updates accordingly. The updates can be filtered over following:

Update Details

The updates view displays following details with respect to each update:

1. Title: The title of the update

2. HotFixID: The ID associated with the update if available

3. Installed On: No. of devices on which the update is installed

4. Available On Devices: No. of devices on which the update is available but not installed

5. Hidden On: No. of devices on which the update is hidden

6. Failed On Devices: No. of devices on which the installation or download of the update failed

7. Uninstallation Supported: Displays whether uninstallation of the update is supported or not
   

   

Actions on Updates

Following actions can be performed on an update:

1. Uninstall Updates: Clicking on this opens a new window from where you can select the target device(s) from which the OS Update(s) needs to be uninstalled. This way you can roll back or uninstall a Windows OS update or a patch on enrolled devices. This is particularly useful in cases where critical compatibility issues, application failures, or performance degradation is observed after the latest update. To uninstall, select the device(s) from the list and click on Uninstall.

   1. Hide the update(s) post uninstall: If selected, the update will be hidden post uninstallation.

   

2. View: Clicking on the eye icon opens a Dialog that displays information about the update like

   1. Device(s) on which it is installed

   2. Current status of installation on the device

   3. Updated on: The date and time when the update last synced with the device

      

3. Download: Downloads a report of all the updates in csv format

Bulk Actions on Updates

You can also perform actions on all or selected updates in bulk. Following actions can be performed:

1. Update All Devices: Sends a command to install the pending OS updates on all devices at scheduled time

2. Push Selected Update(s):Sends a command to install the pending OS updates on selected devices at scheduled time

   This action is available when you select updates from the list. Any hidden updates within your selection will be automatically unhidden before installation.

   
   

3. Sync Update Status: It syncs the status of all the updates which were approved and sent to device for Installation

4. Hide All Updates: Hides all the available updates on all or selected devices. Once hidden, the updates will not get installed on those devices.

5. Unhide All Updates: Unhides all the available updates on all or selected devices.

To access these actions, click on the Actions menu at the right of filters