Renew and Reconfigure DEP Server Token

By configuring Scalefusion to manage your DEP devices, you can enforce them to become Supervised during the first time they are Unboxed and also enroll into Scalefusion Dashboard.

This document describes the process of renewing and reconfiguring DEP token from Scalefusion Dashboard.

Before You Begin

1. DEP Setup is done on Scalefusion Dashboard.

Renew DEP Server token

When you setup Scalefusion to manage your DEP devices, a DEP server token is generated, which has an expiry of one year. Hence, the token has to be renewed before expiry so that Scalefusion can communicate and continue with managing DEP devices.

Steps to renew DEP Server token

1. Login to Scalefusion Dashboard.
2. Navigate to Getting Started > Apple Setup.
3. Click on Renew Server DEP token under the DEP tab.
4. You will get the following screen
5. Log in to Apple Business Manager Portal at https://business.apple.com
6. On the bottom left corner, click on your Name and click on Preferences
7. Locate Your MDM Servers and look for the MDM Server (by name) which has to be renewed.
8. Click on the MDM server to see the server details.
9. Click Download Server Token to download file to your PC/Mac
10. Navigate back to Scalefusion Dashboard. Click Next on the screen (shown under Step 4)
11. Upload the downloaded server token to Scalefusion Dashboard by clicking on Browse Files and click Next.

This will renew the DEP server token.

Reconfiguring DEP Server Token

At times Scalefusion's communication with Apple DEP server account ceases to exist due to change in terms and conditions from Apple's side or for other reasons like accidentally deleting your DEP server account. In such cases, you need to reconfigure DEP token to re-establish the connection.

To reconfigure, please follow these steps:

1. Login to Scalefusion Dashboard.
2. Navigate to Getting Started > Apple Setup.
3. Click on Reconfigure DEP token under the DEP tab.
4. Download Scalefusion DEP Public Key On the next screen, click on DOWNLOAD Scalefusion DEP TOKEN. This will download DEPTokenKey.pem file to your Downloads folder or to the folder that you have set as the downloads folder.
5. Click NEXT.
6. Generate New Server Token File
   1. You will need to generate server token. To do so, login to Apple Business Manager Portal at https://business.apple.com
   2. Click on Preferences (You will see Preferences on clicking your Profile name on the bottom left)
   3. Locate Your MDM Servers and look for the MDM Server (by name) which has to be reconfigured.
   4. Click on the MDM server to see the server details. Here, click on Edit
   5. Under MDM Server Settings click on Upload New and select the Scalefusion DEP token (.pem file) that you downloaded from Scalefusion Dashboard at Step 4, to upload it.
   6. Click Save
   7. Download the server token file that is generated, by clicking on Download Token
   8. You will get the following screen. Click on Download Server Token
7. Once you have downloaded the Token file from Apple DEP portal, navigate back to Scalefusion Dashboard. Click Next.
8. Upload DEP token
   Upload the server token file that you downloaded from Apple DEP Portal, by clicking on Browse files.
9. Once you upload the file, click Next. 
10. This will complete the process of reconfiguring

Sync DEP Devices

Once reconfigured you need to sync the devices. Only then the devices added under Apple Business Manager, will become visible on Scalefusion Dashboard. To sync,

1. On Scalefusion Dashboard, click on the number in front of Total Devices
2. You will get the following screen. Here, click on Sync Now.
3. In few minutes, refresh the webpage. You should be able to see all the devices on Scalefusion Dashboard which are assigned to Scalefusion MDM server under Apple Business Manager.