Enrolling Android devices as COPE with Android Device Manager

Android Enterprise devices setup with Android Device Manager, offer a quick and easy way to enroll your devices right when they are unboxed or after a factory reset, in the form of six-taps and scanning a QR Code. With this method of enrollment, IT admins can also set up a work profile on corporate devices while using them for personal activities.

Let's look in detail at how to enroll your device with Scalefusion and make it a company-owned Owned Personally Enabled Device (COPE) with a six-times tap method.

Before You Begin

1. The Android Device must be running OS 11 or higher
2. Android Enterprise setup should be done with Android Device Manager.
3. Devices are fresh out of the box(Without any account setup) or are factory reset.
4. Create a QR Code configuration as described here.
5. BYOD profile with WPCO/COPE restrictions applied.
6. Users (whose device is going to be enrolled) should be added to the Scalefusion Dashboard from User Management.

Enrolling Steps

1. Power On the device.
2. On the very first screen, when the device is started for the first time after a factory reset or fresh out of the box, tap anywhere on the screen "6" times in the same spot and wait.
   The first screen might differ from device to device. On some devices, it might be a Language selection screen, and on some, it might be a Brand Logo. Please make sure to tap 6 times on the first screen.

   
   
3. Next, you will be prompted for a QR code setup for setting up the device. Click 'Next'
4. Connect the device to Wi-Fi
5. Once connected, it will check for updates and install QR Reader
6. As soon as the QR reader is installed, you will be prompted to scan the QR code. Scan the QR code from the QR code configuration you created for COPE on the Scalefusion Dashboard.
7. After scanning the QR code, the device will start getting ready for work setup. You will get the following screen.
   
   
8. Once it's done, the following screen will appear to set up the work profile. Click on Next.
   
9. Click on Accept & Continue
   
10. It will start validating. Keep clicking Next and Continue on the Chrome browser. Next, you will be asked to enter your work email ID. Click Confirm after entering your email ID.
    
11. A confirmation message for OTP will be displayed. Click on Confirm
    
12. The next screen is to enter the one-time password. An OTP will be sent to the registered email id or phone number (if configured). Enter OTP and click Confirm
    
13. The terms of use screen will come up. These are the Terms of Use of your organization, read carefully and tap on Accept

    

14. Follow the next steps to complete enrollment by clicking Enroll

    

15. The device will be enrolled as COPE and you will see two separate profiles created on the device as Personal and Work.

Frequently Asked Questions

Question: For a device enrolled as COPE, what device-level actions can we perform from the Scalefusion Dashboard?

1. Change Device Name: This allows you to change the device name that is used to identify the device on the Scalefusion Dashboard.
2. Full Device Information: Displays additional granular device information retrieved from the device.
3. Refresh Device: Force attempts a Sync with the device and pushes the latest policies. Note that this option works only if the device is connected to the internet.
4. Set custom properties: Set the values for the custom properties that you may have defined. Refer to our custom guide to understand how to use them.
5. Lock Device: This sends a command to lock the device screen. This feature works only on EMM-managed devices
6. Reset Password: Reset Password will try to reset the password on the device to the given value. A reset password dialog box will appear where you can enter the new password. This feature may not work on all devices.
7. Factory Reset: Use this option to initiate a factory reset on the device.
8. Delete Device: Use this option to un-enroll/un-manage the device and delete it from the Scalefusion Dashboard. Note that this action is irreversible.

Questions: Which features of Scalefusion are supported on Android Devices enrolled as COPE with Android Device Manager (AMAPI)? 

If you have any questions or are having issues enrolling your device, please leave us a message at support@scalefusion.com with your Device details, and we will get in touch with you.