FileDock application for Windows
  • 22 Jan 2024
  • 4 Minutes to read
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FileDock application for Windows

  • PDF

Article Summary

FileDock is an enterprise application that extends the kiosk feature set offered by Scalefusion and a gateway into content management on a locked device.

Any content that IT admins upload via Content Management on the Scalefusion dashboard, is visible on the device only through the FileDock app. Hence FileDock is a medium that provides a source enabling you to upload any file/folder/presentation on your managed devices through the Scalefusion dashboard. Your content is secure and can be shared over the air right from your desktop.

This document describes how FileDock application works on managed Windows devices.

Before You Begin

  1. Supported OS: Windows 10 (version 1803 and above), Windows 11. Windows Pro, Enterprise, Home edition.
  2. The devices should be enrolled with Scalefusion.

How to Install FileDock

  1. Login on Scalefusion Dashboard
  2. Navigate to Application Management > Scalefusion Apps
  3. Under Scalefusion Apps, click on FileDock card with the Windows icon.
  4. This opens a new section on the right side. Here, click on the Publish button.
  5. While installing Filedock App, you can view its Status while installation. On clicking Publish, a View Status link comes up clicking on which shows the status.
  6. A new pop-up opens where you need to select the Device Groups / Device Profiles / Devices on which FileDock has to be published. Select the device profiles and click Publish
    Devices tab will be available if you have enabled Device Based App Publish in Utilities > Global Settings

  7. FileDock gets installed on the device(s) on which the selected device profile / device group is applied.

With FileDock installed:

  1. Users can view and open respective files and folders (on their devices), which are published through the Content section in the Scalefusion Dashboard (explained in section below).
  2. Users can view, not control, the content of a presentation that is published through the Presentations section in the Scalefusion Dashboard.

Status while Installing

You can always view the Status while installing the FileDock App from My Apps. On publishing, a View Status link comes up.

Clicking on View Status opens a new popup window. Three types of Status have been defined:

  • Pending: When you click Publish to install FileDock.
  • Download Complete: Once FileDock gets downloaded.
  • Installed: When FileDock is successfully published and accessible on the device.

For some reason, if FileDock does not get installed, the App Status shows Download Failed

Once FileDock is installed, you can push the content on your devices. To learn more about how to push content, click here.

FileDock is also used to make any Presentation run on your Windows device, turning your device into a Digital Signage Kiosk. To learn more about this, please visit Scalefusion Presentation mode for Digital Signage Kiosks.

The FileDock application will not be auto-published to a Device Profile/Device Group (newly created or otherwise) even if it is enabled in the Device Profile > Select Apps section.

How FileDock works on Windows Devices

Once installed, FileDock application will be available on the desktop. Double-click to open it.

FileDock can also be launched from System Tray.

The view is similar to any file explorer window. Following are the major components/sections in FileDock:

  1. Menu Bar
  2. Left panel listing categories into which files will be displayed
  3. Section to display list of files
  4. Toolbar
  5. Status Bar

Here is a description of each:

  1. Menu bar
    1. File
      1. Sync Files: Syncs files and folders with device
      2. Sync Analytics: Syncs analytics for reporting
      3. Upload Logs: Uploads FileDock logs from device
    2. View
      1. List View: Displays files and folders in list view containing Name, size, type and path
      2. Grid View: Displays files and folders in a grid view

        These actions can also be performed from the icons on the right side.
    3. Help
      1. Show Logs: Shows FileDock logs
      2. About: Displays FileDock version info
  2. Categorization of files: On pushing content to devices from Content Management, the files will be segregated on the basis of their type:
    CategoryDescriptionSupported File TypesShortcut Key
    HomeAll folders and files published from Dashboard
    Applicationsall files from folders and subfolders of application type
     .msi, .exe, .msixbundle, .cmd, .bat
    Documentsall files from folders and subfolders of document type
    .zip, .ps1, .txt, .doc, .docx, .xlsx, .csv, .pdf, .ppt, .pptx, .xml, .json, .properties, .p12, .odt
    all files from folders and subfolders of picture type
    .jpeg, .jpg, .png, .ico, .gif
    Videosall files from folders and subfolders of video type
    .avi, .mp4, .mkv, .ogg, .3gp
    Musicall files from folders and subfolders of music type
    .wav, .mp3, .3ga, .aac, .amr, .m4a
    OthersAny other type of files which do not belong to any of the above categories

  3. Section to display files: The files pushed from Content Management are available on the right side section. For example, application file types will be displayed under Applications.
  4. Toolbar
    1. Search: Search for folder and file name (Keyboard Shortcut: ALT+S). 
    2. Filter: Filters the list of displayed folders and files based on the following:
      1. Type (Keyboard Shortcut: ALT+T)
      2. Name (Keyboard Shortcut: ALT+N)
      3. Size (Keyboard Shortcut: ALT+Z)
    3. Sync Files, Sync Analytics, List View
      1. Sync Files: Click to sync folders and files from backend (Keyboard Shortcut: ALT+F)
      2. Sync Analytics: Click to sync analytics (Keyboard Shortcut: ALT+A)
      3. List View: Click to change view type from grid (default) to list view and vice versa (Keyboard Shortcut: ALT+L)
  5. Status Bar: Displays total no. of items (files and folders) and also total files/folders in the currently selected section
With the latest version of FileDock application installed, the previous version (v3.0.2.0) will not be functional and hence can be uninstalled from the device.

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