ScreenTime Reports

ScreenTime Reports help IT Admin see the usage time of devices and applications on Android devices. It also gives a track of the user's login/logout activities on Windows device(s).

It is a collection of Reports that lets the Admins know the time spent on the managed devices and on the apps installed on those devices. This is a collection of following reports,

1. Device Usage: Active and idle Times on a device based on the device's Screen On and Screen Off times
2. Application Usage: Application usage trends containing information like App with topmost usage, foreground time etc.
3. User Activity & User Activity Details: Login/logout activity of users enrolled on Windows devices
4. Login Attempts: Successful and Failed Login attempts made by users on Windows and macOS devices

Platforms

Steps:

1. Navigate to Reports & Workflows > Reports and click on ScreenTime
2. Select Filters to configure your report

   Filter	Description
   Select Activity	Select one from the following: Application Usage: Shows the application's usage based on the app's open time during the selected duration. Device Usage: Basing on the Screen ON/OFF events on the device, it collects the active and passive (idle) times of device(s) User Activity: Shows users' login/logout activities on Windows devices.
   Select Group	Lists Device Groups and Sub-Groups. Select a device group/sub-group.
   Select Device	Lists all the enrolled devices. If a Group is selected, then it lists only the devices which are part of that group. Select a device. Devices in both Kiosk and Agent modes are counted in the App Usage
   Select Application	This filter is displayed only when the activity type is Application usage. It is activated once a group or device is selected and populates only those applications that have reported usage.
   Select Date Range	Select the Date Range for which you want to check the usage.

   
   For the User Activity Report, the filters are different. They are explained in the User Activity section below
3. After selecting filters, click on Show Report

Reports Output

Based on selected activity, the report gets generated each with a different set of details. Let's understand the information you get on selecting each.

Application Usage

The Application Usage Report gives an account of the app's usage on a device along with other related information. As a result, the following details show up:

If no application is selected: Device wise list of the most used app (on each device), are displayed:

1. Device Name: Name of the enrolled device
2. Active Duration: Total time the device was active based on device usage record
3. Most Used Application: The topmost used application on the device in this duration
4. Most Used Application Duration: The total duration for which the top most app was used
   With these details, admins can judge which apps are used mostly.
   For the devices in Agent mode, those apps will be taken into count, which is under Scalefusion-locked mode
   
5. See Details: Clicking on this opens a new dialog box showing graphically, the usage of apps on the device:
   1. Overall Application Usage: This shows the total usage time of apps in the selected duration.
   2. Average Per Day Application Usage: Shows the usage time of the apps on a per-day basis on an average, based on selected duration.
      If the app usage duration is in seconds or milliseconds, then no bar will show up in the graph
      

If an application is selected in the Application filter, that particular app's usage details are displayed:

1. Device Name: Name of the enrolled device
2. Active Duration: Total time the device was active based on device usage record
3. Application Foreground Time: The total time for which the app was in the foreground on the device.
4. See Details: Clicking on this opens a new dialog box showing graphically, the daily usage of the selected app on the device. It also gives the app's Daily average active time.

Device Usage

The device usage report shows the overall time spent on a managed device. The usage is judged on the basis of the device's active and idle times, where Screen On is considered Active and Screen Off is Idle. The following details show up:

1. Device Name: Name of the enrolled device(s)
2. Active Duration: Total time the device was active (Screen was On)
3. Idle Duration: Total time for which the device was idle (Screen was Off)
4. Average Active Duration: The average time for which the device was active
   With these details, admins can judge the screen time spent on devices.
5. See Details: Clicking on this opens a new dialog box showing graphically, the active and idle times of the device:
   1. Overall Device Usage: Shows date-wise usage of the device. It includes each day of the selected month and also displays daily average active and idle times.
   2. Activity Cohort: Shows device Usage (Active and Idle Times) in every three-hour time range during the selected duration. This way, you can know the hour ranges when the device is used most actively.
      The timezone is in UTC format
   3. Weekly Cohort: Shows device usage on each day of the week so you can know on which days the device has been used actively.

User Activity

The User Activity report shows the user's login/logout activity along with other details. This helps the admin in tracking the time spent by a user on the device.

Prerequisite

1. Scalefusion MDM agent should be installed on the enrolled Windows device.

Steps

1. Select Filters to configure your report

   Filter	Description
   Select Activity	Select User Activity By default, 'Application Usage' is selected
   Select Group	Lists Device Groups and Sub-Groups created for Windows. Select a device group/sub-group.
   Select Device	Lists all the enrolled Windows devices. If a Group is selected, then it lists only the devices which are part of that group. Select a device.
   Select User	This filter is displayed only when the activity type is User Activity. It is activated once a device is selected in the 'Select Device' filter and populates the users created on that device.
   Select Date Range	Select the Date Range for which you want to check the user activity.

2. After selecting filters, click on Show Report

Report Output

If no user is selected in the filters, it gives device-wise bifurcation and then the time spent by each user on the device. The following details show up:

1. Device Name: Name of the enrolled device(s)
2. Total User Count: Total users on the device
3. Most Active User: Out of all the users, the one who has spent the most time on the device
4. Most Active User Time: The longest time spent by the most active user on the device
   With these details, admins can monitor the time spent by users on their devices.
5. See Details: Clicking on the eye icon under Actions opens a new dialog box showing graphically the overall user activities in the selected duration:
   1. Overall User Activities: Shows time spent on the device by each user.
   2. Average Per Day User Activities: Shows average time spent by each user per day. This lets the admin analyze the average time spent by users on a daily basis.
      Hovering over the bars on the graph shows the exact time spent by the user on the device.
      

If a user is selected in the filters, that particular user's activity on the device is displayed with the following details:

1. Device Name: Name of the enrolled device
2. Average Active Time: The average time for which the selected user is online per day
3. Average Logoff Time: The average time for which the selected user is inactive or logged off
4. See Details: Clicking on the eye icon under Actions opens a new dialog box showing graphically, the overall activities of the selected user in the selected duration:
   1. Overall User Activities: The Login and logoff time duration of the user on a daily basis. It includes each day of the selected duration and also displays daily average active and idle times.
   2. Activity Cohort: Shows user activity (Active and Idle Times) in every three-hour time range during the selected duration. This way, you can know the hour ranges when the user is online most of the time. The timezone is the one selected by the user in the Profiles section.
   3. Weekly Cohort: Shows user activity on each day of the week so you can know on which days the user has been actively online.

User Activity Details

User Activity Details report gives more granular details on the Windows managed devices giving the admins insights into the login/logoff times at a per-user level. For this, provide the filters and download the report in CSV format.

Steps

1. Select Filters to configure your report

   Filter	Description
   Select Activity	Select User Activity Details
   Select Device	Lists all the enrolled Windows devices. To get the details for all devices, select All Devices
   Select User	Lists all the users on devices. If a device is selected, then the users on that device are listed. If you want to check the activity of all users, select All Users
   Select Date Range	Select the Date Range for which you want to check the user activity details. By default, the start date is 15 days from the current date. The maximum time for which the report can be viewed is 30 days from the current date.

2. After selecting filters, click Show Report
3. Based on selected filters, you will get User Activity details:
   1. Device Name
   2. User Name
   3. Event Type: Login / Locked / Logoff
   4. Event Start Time
   5. Event End Time
   6. Duration (in Minutes)

Login Attempts

Login Attempts report gives information about login activities (Successful or Failed) of users on devices. This will help IT Admins to identify how many times any user has successfully logged in or failed to login on a device. Also, if any other user tries to login to the machine and fails, that data is captured via this report minimizing the chances of security breach. 

Platforms Supported

• Windows, macOS

Pre-requisites

1. For Windows, the latest version of Windows MDM Agent should be installed on enrolled Windows devices
2. For macOS, the latest version of Scalefusion MDM Client should be installed on enrolled Mac devices
3. Device Configurations:
   1. Windows: Windows Home, Pro, Enterprise, Business, Education

Steps

• Select Filters to configure your report

• After selecting filters, click on Show Report

Report Output

Based on your selection, following information will be displayed with respect to Login Attempts:

1. Device Name: The Name of the device
2. User Name: Username of the user who has attempted to login to the device. 
3. Event Type: Displays Successful Login if the user logged in successfully and Failed Loginif user was unable to login to the device.
   Any Login attempt can also be called as Failed if 

   • User signs in with Local login in a OneID configuration and enters incorrect credentials 
   
   
4. Event Time: The date and time at which user tried to login to the device. The timezone will be based on settings configured under user account profile. 
5. Location: The address of the location from where user logged in
   Location is not displayed for macOS devices
   
   
6. Network Type: The type of network which user was on at the time of login. It can be any one of the following:
   1. NA: If no network type is reported
   2. Wired: If it is an Ethernet or LAN network
   3. Wifi: If it's a Wifi connection
      Note: If the device is not connected to the internet at the time of login, then No internet connectionwill display under Network type
      
      For macOS devices, Network Type will be displayed only if it's a Failed Login attempt
       
      

Additional Features

1. Download: The reports get downloaded in CSV format by clicking the Download Report button under different heads as per report selection.
   1. Device Usage: Device Name, Device Group, IMEI Number, Serial Number, Date Range, Total Duration (Minutes), Device Active Duration (Minutes), Device Idle Duration (Minutes), Average Active Duration (Minutes), Average Idle Duration (Minutes), Most Active Hours, Device usage Data
   2. Application Usage: Device Name, Device Group, IMEI Number, Serial Number, Date Range, Total Duration (Minutes), Most Used App, Most Used App Duration (Minutes), App Usage Data
   3. User Activity: Date Range, Device Name, Group, IMEI Number, Serial Number, Average Active Time(Minutes), Average Logoff Time(Minutes), User Activity (JSON)
   4. User Activity Details: Device Name, Serial Number, User Name, Event Type, Event Start Time, Event End Time, Duration (Minutes)
   5. Login Attempts: Device Name, User Name, Event Type, Event Time, Latitude, Longitude (Latitude and Longitude details are only for Windows devices), Address, Network Type, Network Name (name of network if it's a wifi)
   6. The naming convention of the CSV files, once downloaded, is automatically given based on the selected filters. For example, app_usage_report_07-09-to-22-09 would be the name of an Application Usage report for the date range 7th to 22nd September.
2. Reset filters: The filters selected can be cleared and re-selected. The Reset button clears all filters.