--- title: "Enrolling ADE Devices and Restoring a Backup" slug: "enrolling-ade-devices-and-restoring-a-backup" description: "Get insights into enrolling DEP devices and restoring backups for iOS devices. This guide covers best practices and troubleshooting tips." updated: 2026-08-19T05:48:19Z published: 2026-08-19T05:48:19Z canonical: "help.scalefusion.com/enrolling-ade-devices-and-restoring-a-backup" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.scalefusion.com/llms.txt > Use this file to discover all available pages before exploring further. # Enrolling ADE Devices and Restoring a Backup An organization using Apple Business and procuring devices under Device Enrollment Program can use Scalefusion support for ADE devices to manage them. Refer to document on [Setting up ADE](/docs/manage-dep-devices-using-scalefusion) to first setup the ADE environment. Once you have done that you can choose to directly procure new ADE devices from Apple authorized reseller or [add a iOS 11 and above device to ADE program](/docs/enroll-any-ios-11-device-to-dep-using-apple-configurator). However while enrolling the ADE devices, you may want to restore a backup on the devices so that all of the enrolled devices have some basic configuration. This document outlines the steps on how to take a backup that can be restored on ADE devices and the steps to restore them during enrollment. ## Overview The process is divided into 3 major steps, 1. [Preparing a Backup](/v1/docs/enrolling-ade-devices-and-restoring-a-backup#step-1-preparing-a-backup) 2. [Setting up Scalefusion ADE settings](/v1/docs/enrolling-ade-devices-and-restoring-a-backup#step-2-setting-up-scalefusion-ade-settings) 3. [Enrolling ADE device and Restoring a Backup](/v1/docs/enrolling-ade-devices-and-restoring-a-backup#step-3-enrolling-ade-device-and-restoring-a-backup) ## Step 1: Preparing a Backup ### Prerequisites - **Target iOS Device (e.g Device A)**: This is the iOS device that you want to Supervise and enroll in Scalefusion. - **Temporary iOS Device (e.g Device B)**: You would need an additional iOS device that will act as a temporary device to hold the backup. - The OS version of **Device A** and **Device B** should be exactly same, i.e, if Device A is on **13.3** then you would need the Device B to be on **13.3** - **macOS Machine**: You would need one MacBook to take the backups and restore - **Apple Configurator 2 (AC2)**: Download and install the latest version of AC2 on the MacBook. - **Lightning Cable** ### Step 1.1: Backup Target Device - Device A The first step is to take a back up of the target device. 1. Connect the **Device A** to the MacBook and Open Finder App, In **Finder app** under locations you will see the iOS Devices. When prompted accept the **Trust** prompts that will be shown on the MacBook and iOS device.![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image%20-%202023-09-10T020735.662.png) 2. Once **trusted** the device details of the connected iOS device will be shown. In Device details, click **General > Backup Now**The Backup may also start automatically.**![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image%20-%202023-09-10T020632.829.png)** 3. Once the backup is complete note down the timestamp that will be used in next step.![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image%20-%202023-09-10T020542.402.png) ### Step 1.2: Restore the Backup to Temporary Device - Device B In this step we will restore the backup of the target device to the temporary device. 1. Now connect the temporary device i.e **Device B** to the MacBook. Open the Finder App and accept the **Trust** prompts. 2. Under Device details, Click **General > Restore Backup**... .![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image%20-%202023-09-10T020505.483.png) 3. From the list of backups, select the backup that you took in Step 1.You can identify the backup using the timestamp![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image%20-%202023-09-10T020413.881.png) 4. This will restore the backup of **Device A** to **Device B** ### Step 1.3: Backup Temporary Device - Device B Now that the Device B has the restored data from Device A, it is time to back up the Device B. 1. Connect the **Device B** to the MacBook if not connected already. Open the Finder App and accept the Trust prompts. 2. Under Device details, Click **General > Back Up Now**.![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image%20-%202023-09-10T020317.470.png) 3. Wait for the Backup to be complete. Note down the timestamp of the backup. ## Step 2: Setting up Scalefusion ADE Settings 1. Sign into Scalefusion Dashboard. 2. Navigate to **Getting Started** **> Apple Setup > Automated Device Enrollment**. Click on **CONFIGURE DEVICE SETUP SETTINGS**. ![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image-1786534475600.png) 3. Disable **Skip restoring from backup** under **Setup Experience****![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image-1724402884428.png)** 4. Click **SAVE** to save the settings. 5. If you are adding your iOS device to ADE via Apple Configurator 2 as described [here](/docs/enroll-any-ios-11-device-to-dep-using-apple-configurator), then during the **Prepare** process, in the **iOS Setup Assistant** screen, make sure to select **Show only some steps** and enable **Apps & Data** and **Welcome** options.![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image%20-%202023-09-10T020152.412.png) ## Step 3: Enrolling ADE device and Restoring a Backup In this step we will enroll the device and during the process also restore the back up. 1. Once the device is powered on and you are at the **Hello** screen, press the home button to navigate to Wifi screen. Connect to a Wifi and click **Next**. 2. You may be shown **Data & Privacy** screen, click **Continue**.There might be additional screens related to Language selection and PIN Creation, please follow the onscreen instructions until you reach the Apps & Data screen. 3. Follow the onscreen instructions until you reach the **Apps & Data** screen. Select **Restore from Mac or PC![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image%20-%202023-09-10T020110.132.png)** 4. Once this option is selected, connect your device to a MacBook and open the **Finder App**, select the connected device and **Restore Backup**that you took at [Step 1.3](/v1/docs/enrolling-dep-devices-and-restoring-a-backup#step-13-backup-temporary-device-device-b)to the connected device.You may be shown **Trust** prompts on your MacBook, please accept the prompts.![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image%20-%202023-09-10T020012.106.png) 5. At this point of time, the iOS device will show the **Restore in Progress** screen. Wait for the restore to complete and the device to reboot.![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image%20-%202023-09-10T015944.010.png) 6. Once the restoration is complete, the device will boot to **Hello** screen. Press the Home key and when you see the Restore Complete screen, click **Continue![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image%20-%202023-09-10T015917.712.png)** 7. You will now see the **Remote Management** screen. Click **Next** to enroll the device to Scalefusion![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image%20-%202023-09-10T015850.392.png) ## Frequently Asked Questions **Question**: Can we restore the back up of Temporary device to multiple Target devices during ADE Enrollment? **Answer**: **Yes**. Once you have created a master backup at [Step 1.3](/v1/docs/enrolling-dep-devices-and-restoring-a-backup#step-13-backup-temporary-device-device-b), you can use the same backup on multiple devices as long as the iOS version of the target device is same. You just need to follow Step 3 to Restore and enroll the device.