---
title: "Device Groups and Subgroups"
slug: "device-groups-and-subgroups"
description: "Get a comprehensive guide on how to create and manage device groups and subgroups in Scalefusion. Learn how to organize your device inventory effectively."
updated: 2026-07-31T04:46:46Z
published: 2026-07-31T04:46:46Z
canonical: "help.scalefusion.com/device-groups-and-subgroups"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.scalefusion.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Device Groups and Subgroups

Device Grouping is an exceptionally useful functional feature that can be used to group devices that belong to the same organizational unit or classroom. Device Groups give you the following features,

1. **Group** devices of Android, Windows, Mac & iOS types
2. **Reboot** all devices in the group.
3. **Refresh** all devices in the group, which will reapply all the policies on the device.
4. **Set** or **Change** Profiles on all your devices.
5. **Create** & **Assign** Group Administrators.
6. **Create** Subgroups

This document explains in detail how device groups can be created and all other features associated with Device Groups.

## Before You Begin

1. Have a valid Scalefusion Dashboard account
2. Access to Device Groups

## Create a Device Group

1. There are two ways you can create groups, viz.:
  1. Add one group at a time: To create a single group at a time, follow the steps below.
  2. Add Groups in bulk: To learn how to create groups in bulk, please visit [here](/docs/creating-groups-in-bulk).
2. Log in to Scalefusion Dashboard.
3. Navigate to **Groups > Device Groups**. Click on **CREATE NEW GROUP** drop-down and on **Create New Group** under it.![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image%20-%202023-09-13T130250.097.png)
4. Enter a **Name** for your group.
5. **Device Group Enrollment Key:** Enter a custom Enrollment Key for the group. This is applicable for Android and Windows devices.
  - **Format:** Accepts alphanumeric characters only (lowercase entries automatically convert to uppercase).
  - **Character Limit:** Must be between **3 and 32 characters** long.

If left empty, Scalefusion will automatically generate the enrollment key.
6. Click on **SUBMIT**.  
![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image-1785334081249.png)
7. You will be shown a page with the following options,
  1. SELECT DEVICES - Only the devices that don’t belong to any group will be shown. Select the devices that you want to add and Click **NEXT**.
  2. CHOOSE ANDROID DEVICE PROFILE - Select a default device profile for all your Android devices. Select the device profile that you want to apply and Click **NEXT**.
  3. CHOOSE iOS DEVICE PROFILE - Select a default device profile for all your iOS devices. Select the device profile that you want to apply and Click **NEXT**.
  4. CHOOSE WINDOWS PROFILE - Select a default device profile for all your Windows devices. Select the device profile that you want to apply and Click **NEXT**.
  5. CHOOSE MAC DEVICE PROFILE - Select a default device profile for all your Mac devices. Select the device profile that you want to apply and Click **NEXT**.
  6. ADD ADMIN - You can choose Group Administrators for the newly created Group.  
![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image-1785334486229.png)
8. Click **CREATE DEVICE GROUP** to create the device group.
9. Once the Group is created, it will be displayed under the Device Groups section.  
  
![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image-1723556480884.png)
10. You have the option to see a Compact View or a Detailed View.

### Points to Note on creating Groups and Subgroups

1. You can create groups with same names at different levels of groups
2. The group or subgroup's name **cannot** be same at the same level
3. Two sub-groups in two different groups **can** have same names

## View Group Details

Groups created are displayed on the dashboard as shown. To view details and perform other actions, click on **View Details**. The View Details page shows details under the following headings:

1. **Snapshot**
2. **Devices:** Lists the devices which are part of the group. New devices can also be added from here
3. **Subgroups:** View and manage subgroups
4. **Group Admins:** View, add & remove Group Admins
5. **Profile & Policies:** View the device profile and policy applied to the group and change it.
6. [**Automation**](/docs/dynamic-groups)**:** Define automation rules by defining certain conditions to automatically move devices to groups. This feature will be available only for subscribers to the Enterprise Plan.

## Snapshot

Snapshot shows the information of the devices in a specific group in a graphical and summarized form, when there are devices in the group. It displays information like:

1. Enrollment Key: The key used at the time of group enrollment (if the option to enter group code in QR code configuration is enabled)
2. Total Subgroups
3. Inventory Snapshot
4. Device Activities
5. Device Type Available
6. Device Make
7. Available Storage
8. Available Battery
9. Compliance Violations
10. Violations Overview
11. Data usage
12. Last connected

#### Devices

From here, you can add or remove devices from the device group, move device(s) from one group to another and perform additional actions as well.

## Adding Devices to an existing Device Group

1. You can add devices to an existing group. To do this, navigate to **Groups > Device Groups**.
2. From the list of groups, click on **View Details** on the Group in which you want to add devices.  
![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image-1723556565014.png)
3. Under the Devices tab, click on **ADD DEVICES**.![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image%20-%202023-09-13T125624.318.png)
4. This will open up a dialog that displays all the devices that are not associated with any Groups so far. Select the Devices that you want to add and click on **Submit**.

## Moving Devices from one group to another

1. To move the devices, navigate to **Groups > Device Groups**.
2. From the list of groups, click on **View Details** on the Group from which you want to move the device.
3. Under the **Devices** tab, select the device(s) to be moved.
4. Click on the **icon (with arrows)** on the top to move the device from this group.![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image%20-%202023-09-13T125428.126.png)
5. You will get the Move Devices dialog box. Select the group to which the device has to be moved and click **Done.![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image%20-%202023-09-13T125454.340.png)**

## Removing a Device from a Group

1. To Remove a device from a group, navigate to **Groups > Device Groups**.
2. From the list of groups, click on View Details on the Group from which you want to remove the device.
3. Under the **Devices** tab, select the device(s) to be removed.
4. Click on the **Bin** icon on the top to remove the device from this group.![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image%20-%202023-09-13T125153.979.png)
5. Note that removing a device does not remove the last applied policy on the device. The device is still locked so that you can safely move it to a different group without the device having to be Unlocked.

## Device Group Level Actions

Scalefusion offers group-level actions that can be used to perform quick actions across the devices in the group. The options can be accessed on the Group Details page under **Devices tab > Actions menu![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image%20-%202023-09-13T125050.696.png)**

The actions vary platform-wise.

#### Android

**Set Install Window:** For Android devices, you can set an install window for the applications that you push to this device group from the enterprise store. Not Applicable to iOS devices.

#### iOS

**Check Update Status:** Checks the status of OS updates for the iOS devices in the group

#### Windows

**View Updates:** Checks if there are any updates available for the Windows devices and lists them

#### General

1. **Set Custom Properties:** Define the value(s) of [custom fields](/docs/using-custom-fields-as-wildcards) that get applied to all devices in the group. Clicking on **Set Custom Properties** opens a dialog box displaying the custom fields created. Enter values against each field.  
**Use this value for direct & indirect sub-groups:** If this is checked, the value defined for that custom field will get applied to all sub-groups under it.  
These values can then be used in various configurations like:
  1. Default URL in Android/iOS/Windows
  2. Allow Websites: Define an Allowed Website using $group property and publish it to devices from the Allowed Websites section
  3. Email and Exchange Configurations
  4. PFW Configurations (Chrome)
  5. iOS App Configurations
  6. Branding - Lock screen message for iOS
2. **Reboot devices:** Sends a Reboot push to all devices in the group.
3. **Refresh devices:** Sends a push to all devices enforcing all the current policies that should be there on the device.
4. **Clear Browser Cache:** This will clear the Browser Cache for Scalefusion Android Browser and ProSurf iOS Browser.
5. **Lock Devices:** Locks the devices in the group/subgroup
6. **Unlock Devices:** Unlocks the devices in the group/subgroup
7. **Remove CA Certs:** Removes all user installed CA certificates from devices in the group/subgroup
8. **Lock Screen:** Locks the screen of devices in group/subgroup
9. **Shutdown devices ![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image-1700808778488.png)**

When you click on an action, a dialog box comes up displaying the number of devices on which the action will impact bifurcated platform-wise. Click **OK** for the action to be implemented.

## Subgroups

You can also create sub-groups under Device Groups. Sub-groups can be created in any of the following two ways:

### Create a SubGroup on the Group Listing Page

1. Log in to Scalefusion Dashboard.
2. Navigate to **Groups > Device Groups**
3. In the group listing page, click on the widget over the group under which the sub-group has to be created.  
![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image-1723556642563.png)
4. This takes you to the Sub-group creation flow (explained below)

### Create a SubGroup at the Group Details Page

1. Log in to Scalefusion Dashboard.
2. Navigate to **Groups > Device Groups**
3. Click on **View Details** of the device group under which Subgroup has to be created  
![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image-1723556713775.png)
4. On this page (Group Details), under the Subgroups tab, you will find a button **New SUB GROUP**. Click on it![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image%20-%202023-09-13T124544.544.png)
5. This takes you to the Sub-group creation flow (explained below)

## Subgroup Creation

1. Enter a Name for the subgroup.
2. **Device Group Enrollment Key *(Optional)*:** Enter a custom Enrollment Key for the subgroup. This is applicable for Android and Windows devices.
  - **Format:** Accepts alphanumeric characters only (lowercase entries automatically convert to uppercase).
  - **Character Limit:** Must be between **3 and 32 characters** long.

If left empty, Scalefusion will automatically generate the enrollment key.
3. Click on **SUBMIT**.  
![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image-1785335321394.png)
4. Clicking on **Submit** takes the user to the Sub-Group Creation page, which is similar to the usual group creation flow,
  1. Select Devices: The devices that don’t belong to any group will be shownSub-groups are entities that have their own devices. Hence, only those devices can be added that are not part of any other device group.
  2. Select Android Profile
  3. Select iOS Profile
  4. Select macOS Profile
  5. Select Windows ProfileOn all the above platforms, by default, parent profiles are inherited unless they are assigned with a new device profile.
  6. Select Admins: Only the Admins that are not the admins of the parent group are listed here.The Subgroups also inherit all the admins from the parent device group. More Admins can be added after Subgroup creation
5. Click **CREATE DEVICE GROUP** to create the Subgroup.
6. Once a Subgroup is created, it is listed in the Group Details view, just like a Device Group

Clicking on View Details opens the Subgroup details view and has similar features that exist in a device group

#### Important points on Subgroups

1. A **Device group** can have unlimited Subgroups
2. A **Subgroup** can have unlimited Subgroups under it

## Group Admins

In this section, you can add group administrators and view and manage them.

To add group admins to the group, admins in the group admin role should exist on the Scalefusion Dashboard. If there are no group admins, you can create them from Admins and Roles.

#### To add group admin

1. Navigate to **Groups > Device Groups**.
2. From the list of groups, click on **View Details** on the Group in which you have to add group admins
3. Navigate to the Group Admins tab and click on Add New Admin
4. A dialog box opens. Here select the admins by putting a check in front of the admin name and clicking **Submit.**  
**![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image-1723029475690.png)**
5. The group admin will be added and displayed along with the email ID and role. At any point, you can remove the group admin from the group by clicking on the delete icon in front of the admin name.

![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image-1723029545447.png)

## Profiles & Policies

#### Changing the Device Profile of a Device Group

You can use this feature to change the Device Profile on all your devices in the group in one shot. To do this, follow the below steps,

1. Navigate to **Groups > Device Groups**.
2. From the list of groups, click on **View Details** on the Group where you want to change your profile.
3. Click on **Android/iOS/Windows/Mac**, for which you want to change your profile.
4. Click on the **Change Device Profile** button.![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image%20-%202023-09-13T124033.027.png)
5. You will see a dialog that shows all the Device Profiles that have been created till now (Since the above screenshot shows Android as selected, all Android device profiles will be displayed). Select the Profile that you want to apply and click **Submit**.![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image%20-%202023-09-13T124013.641.png)
6. You will be shown a preview of how the new Profile will look with options to APPLY or CHANGE.![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image%20-%202023-09-13T123944.680.png)
7. To confirm the change, click on **APPLY**.
8. All the devices in this group will be sent a push to update to the new settings.

## Updating Device Group Enrollment Keys

You can update enrollment keys either in bulk using a CSV file or individually for a specific group.

### **Method 1: Bulk Update via CSV**

Use this method to update enrollment keys for multiple device groups and sub-groups at once.

1. Navigate to **Groups** > **Device Groups**.
2. Click the **three-dots menu** next to the *Create New Group* button and select **Update Enrollment Keys**. ![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image-1785398083213.png)
3. In the pop-up, download the **Sample CSV** (`sample_bulk_update_enrollment_keys_device_groups.csv`) from the top-right corner.
4. Open the CSV file and enter the required group names, sub-group names, and their corresponding **Enrollment Keys**.
  - **Key Requirements:**
    - Must be **alphanumeric**.
    - Length must be between **3 and 32 characters**.
    - Automatically converts lowercase letters to **UPPERCASE**.
5. Upload the completed CSV file by dragging and dropping it into the dialog box or selecting **Browse Files**. ![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image-1785398166220.png)
6. Review the **Summary of Bulk Update Enrollment Keys** table to check:
  - Total valid records that will be updated.
  - Total invalid records (if any, click **Download Invalid Records Report** to review errors).
7. Click **Update Enrollment Keys** to confirm.

### **Method 2: Update an Individual Group’s Enrollment Key**

Use this method to update the enrollment key for a single device group or sub-group.

1. Navigate to **Groups >** **Device Groups** and select the group you want to update.
2. Go to the **View Details** page of the selected device group.
3. Click the **three-dots menu** in the top right corner and select **Update Group Enrollment Key**. ![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image-1785398284563.png)
4. In the pop-up card, enter the new key in the **Enter Enrollment Key** field.
  - **Validation Rules:**
    - Must be an **alphanumeric** string.
    - Length must be between **3 and 32 characters**.
    - Lowercase characters will automatically convert to **UPPERCASE** upon saving.
    - This field **cannot** be left blank.
5. Click **Save** to apply the changes. ![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image-1785398351081.png)