---
title: "Syncing to Atlassian"
slug: "syncing-to-atlassian"
updated: 2025-12-16T06:12:55Z
published: 2025-12-16T06:12:55Z
canonical: "help.scalefusion.com/syncing-to-atlassian"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.scalefusion.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Syncing to Atlassian

To configure the Atlassian SCIM Outbound Connector in the Scalefusion Dashboard, you will need the SCIM Base URL and API Key generated from your Atlassian directory. These credentials enable OneIDP to securely provision and synchronize users and groups to Atlassian. This guide outlines the prerequisites and the steps required to obtain these details from the Atlassian console.

### Pre-Requisites

1. Directory should be added in Atlassian and should be verified.

### Steps on Atlassian Console

1. Navigate to **Security > User Security > Identity Providers** and click on the directory name

![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image-H6UYLMBQ.png)
2. Click on **Setup User Provisioning**

![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image-W6PHNCYF.png)
3. On the next page, click on **Next** at the bottom

![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image-58UQZLZ9.png)
4. Copy both **SCIM base URL** and **API Key** and add on the Scalefusion Dashboard in the SCIM Outbound configuration you are creating for Atlassian.

**Note:** SCIM base URL corresponds to *SCIM Endpoint URL* and *API Key* corresponds to API token on the Scalefusion Dashboard.

![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image-EJ3H0HP7.png)
5. On the next page, click on **Stop and Save SCIM** **configuration**

![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image-YRBTQKZQ.png)
6. Once the [configuration](/v1/docs/scim-outbound-connectors) is completed in the Scalefusion Dashboard and published to the required Directory or SSO configuration, users and groups will begin syncing and will appear in the Atlassian console under **Directory >** **Users and Directory > Groups** section respectively.

![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image-49K3EICP.png)

### **Important Points to Note**

1. Groups are displayed in the Atlassian console only when at least one application is present and assigned in the console.
2. Group updates are not supported in Atlassian. If a group name is changed in the Scalefusion database, the updated name will not be reflected in Atlassian.
3. If a user is deleted from the Scalefusion database, the corresponding user account in Atlassian is **deactivated**, not permanently deleted.