--- title: "Scalefusion Agent Based OS Update Management - Configure Settings" slug: "scalefusion-agent-based-os-update-management-configure-settings" description: "Guide on configuring agent-based OS update settings for Windows devices using Scalefusion." updated: 2025-05-13T06:16:33Z published: 2025-05-13T06:16:33Z canonical: "help.scalefusion.com/scalefusion-agent-based-os-update-management-configure-settings" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.scalefusion.com/llms.txt > Use this file to discover all available pages before exploring further. # Scalefusion Agent Based OS Update Management - Configure Settings Managing Windows OS updates is one of the critical pieces of managing Windows devices. It is important for organizations to define a policy that either automates or controls the various updates that Windows offers. Windows Agent based Update & Patch Management feature is an automated patch management (scanning, assessment, deployment, monitoring and reporting) solution to keep all Scalefusion managed windows devices up-to-date with Windows OS updates thus keeping them secure. With this feature IT Admins can manage Updates at Device level and Group level on Scalefusion Dashboard. In this two-document series, first part describes the configurations needed to be done for Update Management and the second one covers the view of it and actions that can be taken on the updates. Scalefusion also offers [MDM based OS update settings](/docs/windows-os-update-management-1) which is a CSP policy controlling the availability of updates and is useful to configure WSUS servers, deferral settings and more. As a result, both agent based and MDM (CSP) based Update & Patch management can compliment each other. ## What kind of updates can be managed? Scalefusion managed Windows devices can detect and patch below types of Updates: 1. **Software Updates** 1. **Critical Updates** 2. **Definition Updates** 3. **Feature Packs** 4. **Security Updates** 5. **Service Packs** 6. **Tools** 7. **Update Rollups** 8. **Updates** 9. **Upgrade** 10. **Quality updates** 2. **Driver Updates** ## Before You Begin 1. Users should be subscribed to **Legacy or Modern Enterprise Plan**. 2. Devices should be enrolled with Scalefusion. 3. [Scalefusion MDM Agent](/docs/scalefusion-mdm-agent-application)'s (for Windows) latest version (**v6.0.0 or above**) should be installed on devices. 4. **Device configurations**: Windows 10, and Windows 11 supporting 32-bit and 64-bit OS Update. ## How does it work 1. **Configure** Settings for Agent Based OS Update Management from Scalefusion Dashboard 2. Based on the configurations, the Windows MDM agent **queries and syncs** the updates with the managed devices. 3. Get a **summarized view** of the status of updates, device as well as updates wise and perform certain actions on them like sync, install, uninstall, hide and also download CSV reports. These are described in detail below ## Configuring Settings for Agent Based OS Update Management ### Global Level 1. Login to Scalefusion dashboard and navigate to **Update & Patch Management** > **Windows OS Updates** on left panel. 2. Click on **Configure** ![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image-YM5B4O5A.png) 3. The **OS Update Management Settings** dialog box opens where you can configure global settings for syncing updates. ![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image-1S6RVD9E.png) | **Setting** | **Description** | | --- | --- | | General Settings | | Enable Scalefusion MDM agent based Update Management | This is a toggle. Toggling this to ON only enables MDM agent based update management and allows to configure rest of the settings. ![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image%20-%202023-09-06T181452.036.png) | | Configure Update Sync Interval | Configure the time interval how often the agent queries and syncs the available OS updates to our backend. Following are the options to choose from: - 12 hours (default) - 24 hours ![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image%20-%202023-09-06T181551.835.png) | | Sync Driver Updates | If this setting is toggled on, the agent queries and syncs Windows driver updates also, along with Windows software updates. ![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image%20-%202023-09-06T182157.515.png) | | Disable Windows Automatic Update | Enabling this setting prevents Windows from automatically downloading and installing updates for the operating system and gives the user more control over when and how updates are installed. | | Disable access to check for updates | Enabling this prevents users from clicking the button ***Check for Updates*** or accessing the setting that prompts Windows to search for available updates. This is to stop users from performing any manual scan for updates. > [!NOTE] > Windows Home does not support disabling the check for updates button or Windows automatic updates. | | Scheduling Settings | | Configure Update Schedule | Configure when the updates should be installed on device once they are initiated from the Dashboard. There are two options to choose from. Select any one of the following: 1. **Deploy Upon Approval:** The updates will be deployed on devices as soon as they are initiated from Dashboard. 2. **Deploy according to the following schedule:** The updates will be deployed as per the schedule you configure with following options: 1. **Update Time**: Select the time of the day and the updates will be installed at that time 2. **Update Day**: Select the day on which updates should be installed. Choose Daily if they have to be installed daily else select particular day/days from Monday to Sunday 3. **Update Week**: Select a particular week or every week during the month, when updates should be installed ![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image-1712064047279.png) | | Restart & Notification | | Force Reboot Devices after Updates | Configure what the device reboot behavior should be, once an update is installed, from the following options: - ***Prompt for Reboot***: Prompts for reboot whenever an update is installed - ***Force after 5 minutes***: Reboots the device automatically 5 minutes after installation of updates - ***Force after 10 minutes***: Reboots the device automatically 10 minutes after installation of updates This is dependant on the windows update whether it requires reboot or not ![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image%20-%202023-09-06T182328.673.png)You can also **configure a message** that is displayed to the users before the devices are rebooted. It can be composed in the text area below this setting ![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image%20-%202023-09-06T182531.486.png) | | Allow users to defer Reboot for | Specify the number of times users can postpone the reboot. By default it is set to 5 and you can postpone it to a maximum of 7 times. Here, you will get a pop-up with the option to reboot later. **Points to Note:** 1. If the value is set to 0, the "***Prompt users to reboot the device every***" control will be disabled. 2. If “Force after 5 minutes“ or “Force after 10 minutes“ is selected under “***Force Reboot Devices after Updates***“, then both “Allow users to defer reboot for“ and “Prompt users to reboot the device every“ options will be disabled. | | Prompt users to reboot the device every | Set the frequency (in hours) at which users are prompted to install the upgrade. | | Failure Handling | | Retry failed updates | Configure the number of retry attempts for a failed update. Can be from 0 to 5. The check is performed incrementally over a 5-hour period. By default it is set to 3. | 4. After configuring the settings, click **Save** 5. If you have configured any deferral settings, the following screen will be displayed on the device where you get the button to Reboot Later ![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image-6TIR8TQ5.png) > [!NOTE] > In Modern Management (MAK-MM) Multi-App Kiosk Mode, the deferral settings pop-up is displayed only if the taskbar is allowed. ### Profile Level These settings can also be configured at device profile level which will apply to the devices with that profile. The settings done at global level (from Update & Patch Management) get overridden once configured at profile level. To configure Update settings at profile level: 1. Navigate to **Device Profiles & Policies > Device Profiles** 2. Create or Edit Windows Device Profile on which updates have to be configured 3. Go to **Settings > Windows Updates** 4. The settings can be configured under **Scalefusion Agent-based Settings tab** after toggling on **Override Global MDM Agent Update Settings** ![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image-NASB5WWE.png) Now that configuration is done, you can view the status of updates on the Dashboard and perform other actions. The [next document](/docs/scalefusion-agent-based-os-update-management-view) explains it.