---
title: "Pre-Defined Remote Commands"
slug: "pre-defined-remote-commands"
tags: ["remote commands", "predefined remote commands", "uninstall apps", "force stop apps", "enable system apps", "smart rotate"]
updated: 2026-03-23T08:46:42Z
published: 2026-03-23T08:46:42Z
canonical: "help.scalefusion.com/pre-defined-remote-commands"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.scalefusion.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Pre-Defined Remote Commands

## Introduction

With Scalefusion MDM, admins can create [**remote commands**](/docs/remote-commands-for-android) via the Scalefusion Dashboard, which can then be launched on managed devices to perform a set of actions remotely. Actions like uninstalling apps, closing/killing apps, and more can be performed on end users' devices via Remote Commands. This document contains a compilation of certain specific actions that IT admins can implement on Android devices using Remote Commands.

All you need to do is create a **Send Broadcast** command, enter parameters specific to the action, and execute it.

### Creating the Send Broadcast command

**Step 1: Create Remote Command**

1. On the Scalefusion Dashboard, navigate to **Remote Support > Remote Commands** and click on **Create**
2. This would bring up a pop-up with a list of commands to select from in the **Android** tab.
3. Select **Send Broadcast**. This opens a form.

![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image-1C5QZ44W.png)
4. Fill in the details based on the action you want to perform on the devices and click **Save**.

**Step 2: Execute (run) a command**

1. Once a command is created, the next step is to run it from the dashboard to be executed on the device. Please [**visit here**](/docs/remote-commands-for-android#step-2-execute-run-a-command) to know how to run a command.
2. Alternatively, you can also configure and execute the commands on devices via **Android Device Policy**. Please [**visit here**](/docs/policy-based-remote-commands) to learn more.

## Pre-Defined Remote Commands

## 1. Update Scalefusion Notification Message

You can use Send Broadcast to configure a **customized Notification message** that appears on the Notification bar when device is enrolled and locked with Scalefusion. To configure, select the following:

- Type: Implicit
- Action: com.mdm.action.SERVICE_MESSAGE
- Extras
  - Type: String
  - Key: extras_key
  - Value: Enter the message that should be displayed in the notification

![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image-1710158109326.png)

## 2. Close/kill an app

You can use Send Broadcast to **close/kill any app** remotely. To do so, select the following:

> [!NOTE]
> This remote command is supported on Wingman supported devices and Samsung Knox supported devices.

- Type: Implicit
- Action: com.mdm.action.FORCE_STOP_APP
- Extras
  - Type: String
  - Key: extras_key
  - Value: app package name that has to be force stopped (eg. com.whatsapp)

![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image-1740461653360.png)

## 3. Enable/Disable Smart Rotate

You can use Send Broadcast to:

1. Enable/disable smart rotate: turn on/off the smart rotate
2. Restrict screen rotation: allow/disallow user from changing the smart rotate setting

To do so, select the following:

> [!NOTE]
> This Command is supported only on Lenovo CSDK devices

**Enable/disable smart rotate**

- Type: Implicit
- Action: com.mdm.smartrotate
- Extras
  - Type: Boolean
  - Key: enable_smart_rotate
  - Value: false

### **Restrict screen rotation**

- Type: Implicit
- Action: com.mdm.smartrotate
- Extras
  - Type: Boolean
  - Key: restrict_smart_rotate
  - Value: true

![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image-1710164389179.png)

## 4. Allow Account Domains

Send Broadcast can be used to control the accounts that can or cannot be accessed through GMail app. With this, IT Admins can prevent users from adding personal GMail accounts in both Company Owned and BYO devices.

> [!NOTE]
> This command is supported on EMM Managed devices

To do so, enter the following:

- **Mode:** implicit
- **Action:** com.mdm.remove_account
- **Extras**
  - **Type:** String Array
  - **Key:** allowed_account_domains
  - **Value:** comma-separated domains starting with **@** **Note:** Do not put any empty characters in between the domains

The screenshot below is an example where domains specified in the value field (under Extras) are the ones that will be allowed. In this case, if user now tries to add an account with, for example, @gmail.com (which is **not** an allowed account domain), it will be added first and then removed automatically. Also if a gmail account is already present on the device, that will get removed as well.

![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image-1724747483204.png)

## 5. Suspend Apps on BYO Devices

You can suspend or block apps on BYO devices via Remote Commands. For BYO devices, it is a two-step process.

**Step 1: Create a Send Broadcast command for blocking apps**

To do so, select the following:

- **Type:** Implicit
- **Action:** com.mdm.action.SUSPEND_PACKAGE
- **Extras**
  - **Type:** String Array
  - **Key:** package_list
  - **Value:** comma separated app package names that have to be suspended (eg. com.vivo.share, com.vivo.easyshare)

The screenshot below is an example of how to block EasyShare app on BYOD devices via Remote Commands

![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image-1733221703714.png)

**Step 2: Enable the Remote Command from Device Profile**

1. Navigate to **Device Profiles & Policies > Device Profiles**
2. Edit an existing Android Device Profile
3. Click on **Run Commands** on the left panel. The Remote command for suspending apps that you have created from the Remote Commands section will be displayed here.
4. Enable the command by toggling on the setting and Update Profile

![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image-1733221805606.png)

## 6. Set Organization Name

You can use Send Broadcast to **Set Organization name** on device. When executed, the organization name that you set will reflect under Device Management screen on the device. To do so, select the following:

> [!NOTE]
> This Remote Command is supported on EMM Managed devices

- Type: Implicit
- Action: com.mdm.action.SET_ORGANIZATION_NAME
- Extras

![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image-S9KEM5V7.png)
  - Type: String
  - Key: extras_key
  - Value: The name that has to be set as Organization name (For eg. Scalefusion)

For example, in the screenshot below, **This device belongs to your organization** will be replaced with **This device belongs to Scalefusion** (as set via Remote Command)

![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image-7H9TEWDQ.png)

## 7. Enable Wi-Fi Fallback

If the Wi-Fi is not functioning properly with Scalefusion (IC-972 or PS-902) or above on the device, only then use the following remote command to enable Wi-Fi fallback.

### **Step 1: Create a “Send Broadcast” command for enabling Wi-Fi fallback**

To do so, select the following:

- **Type:** Implicit
- **Action:** com.promobitech.intent.android.ENABLE_WIFI_FALLBACK
- **Extras**
  - **Type:** Boolean
  - **Key:** extras_key
  - **Value:**
    - true (for applying latest changes)
    - false (for applying old changes)

![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image-R1EHYOCW.png)

### **Step 2: Enable the Remote Command from Device Profile**

1. Navigate to **Device Profiles & Policies > Device Profiles**
2. Edit an existing Android Device Profile
3. Click on **Run Commands** on the left panel. The Remote command for suspending apps that you have created from the Remote Commands section will be displayed here.
4. Enable the command by toggling on the setting and Update Profile

![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image-B2DPHCLG.png)

## 8. Command to grant Special Permissions on Wingman-supported devices

Using this Broadcast command, you can grant special permissions like access notifications, write settings, picture-in-picture, etc. on Wingman-supported device(s).

To do so, select the following:

- **Type:** Implicit
- **Action:** com.mdm.grantPerAppOpsPermission
- **Extras**
  - **Type:** Boolean
  - **Key:** enable_permission
  - **Value:** true/false
- **Extras**
  - **Type:** String Array
  - **Key:** app_ops_permission_apps
  - **Value:** Package names separated by a comma.
- **Extras**
  - **Type:** Integer
  - **Key:** app_ops_permission_code
  - **Value:** Permission code of the permission to be granted.

![](https://cdn.document360.io/175c0eac-012f-4410-bdc5-ac60794f82d8/Images/Documentation/image-BU4SD7YB.png)

> [!NOTE]
> Note:
> 
> Few of the known permission codes:
> 
> 1. WRITE_SETTINGS = 23
> 2. SYSTEM_ALERT_WINDOW = 24
> 3. ACCESS_NOTIFICATIONS = 25
> 4. GET_USAGE_STATS = 43
> 5. PROJECT_MEDIA = 46
> 6. RUN_IN_BACKGROUND = 63
> 7. REQUEST_INSTALL_PACKAGES = 66
> 8. PICTURE_IN_PICTURE = 67
> 9. RUN_ANY_IN_BACKGROUND = 70
> 10. QUERY_ALL_PACKAGES = 91
> 11. MANAGE_EXTERNAL_STORAGE = 92
> 12. SCHEDULE_EXACT_ALARM = 107