---
title: "Introduction to Remote Cast, Control & VoIP Calls"
slug: "introduction-to-remote-cast-control-voip-calls"
description: "Get an introduction to Scalefusion's Remote Cast & Control feature for VoIP calls. Learn how to remotely manage and control voice calls on managed devices."
updated: 2023-09-23T09:57:50Z
published: 2023-09-23T09:57:50Z
canonical: "help.scalefusion.com/introduction-to-remote-cast-control-voip-calls"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.scalefusion.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Introduction to Remote Cast, Control & VoIP Calls

Scalefusion offers Remote Cast, Control helps IT Admins remotely troubleshoot the devices on the field or help educational institutions with guided sessions. We have also added additional features that allow you to make VoIP Calls, take Screenshots, record screencast sessions and raise a service desk request on the managed devices. The devices can be mirrored in real-time, and on supported devices, they can be controlled with a nice and easy UI interface on the Scalefusion Dashboard. This document introduces you to the feature and provides links to documents that can help you set up Remote Cast on all platforms.

This feature is available only in the Enterprise Plan. If you are in the Trial period, then you can use the Request Access form to activate this feature.

## Features vs. Platforms matrix

| **Platform/OS** | **Features** | **Minimum OS** |
| --- | --- | --- |
| [Android](/docs/remote-cast-control-for-android) | - Remotely Mirror the Screen - Remotely Control the Devices on select Devices* - Take Snapshot - Record Video - VoIP Call - Service Desk Integration - Sync Files - Keyboard & Clipboard Redirection* | Android 5.1 & above |
| [iOS](/docs/remote-cast-for-ios) | - Remotely Mirror the Screen - Take Snapshot - Record Video - Service Desk Integration | 11 & above |
| [Mac](/docs/remote-cast-for-mac-devices) | - Remotely Mirror the Screen - Take Snapshot - Record Video | 10.14 and above |
| [Windows](/docs/remote-support-for-windows-devices) | - Remotely Mirror the Screen - Take Snapshot - Record Video | Windows 10 v1809 and above, Windows 11 |

To learn more on how to set up Remote Cast & Control on specific platforms, please click on the platform-specific links above.